Shipping Policy

At Zivra, we are committed to delivering your orders quickly and safely.

Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

  • Domestic Shipping (India):
    Orders are typically delivered within 3–7 business days after dispatch.

  • Delivery timelines may vary depending on your location, courier partner, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

  • Once your order is shipped, you will receive tracking details via SMS or email.

  • You can track your order using the link provided by our delivery partner.

Delayed or Failed Deliveries

  • Delays may occur due to weather conditions, courier issues, or incorrect address details.

  • If delivery fails due to an incorrect or incomplete address provided by the customer, re-shipping charges may apply.

Damaged Packages

  • If you receive a package that appears damaged, please do not accept it or contact us immediately after delivery with photos.

International Shipping

  • Currently, we do not offer international shipping. (Can be updated if you plan to offer it later.)

Contact Us

For any shipping-related questions or concerns, please reach out to us:

📧 support@zivra.com
📞 +91 9887766554